With over three years of managing digital campaign processes, analyzing results, and cultivating relationships, Rebekah Carroll works with our clients to support their digital initiatives and uncover new opportunities. Welcome to the Response Labs team! A New Hampshire native and Simmons University graduate, Rebekah is fueled by a deep passion for advertising technology. Over the […]
Unveiling the Creative and Data-Driven World of Tess: From Garlic to Email Development
Meet the newest member of our team, Senior Email Developer Tess Thompson! Sourcing from 10 years of email development, Tess is passionate about data-driven email-based consumer experiences. Her main focus lies in accessibility practices, with a close second being streamlining efficiencies in the development process. With a passion for data-driven consumer experiences and a deep […]
The Team That Makes Everything Happen: Client Service at Response Labs
At Response Labs, our mission is to help our clients forge more meaningful relationships with their customers. But to bring our best work to market, we must first foster relationships with our clients. Trust, accountability, leadership, and service are the tenets we live by at Response Labs. These pillars are why our clients not only […]
New & Industrious D.C. Metro Area Office for RL Media Team
We recently opened a new satellite location in Arlington, Virginia, just across the Potomac River from Washington, D.C. Thanks to our real estate friends at Industrious, our Media Team now has a dedicated office with all the best technology hookups and amenities galore. The building itself is set in the bustling and beautiful Clarendon town […]
Katie Scott Amplifies Response Labs’ Creative Power⚡️
After an expansive search to find a Senior Digital Designer with the right mix of brains, talent and personality, Response Labs adds another creative pro to its fold. We’re excited to announce the addition of Katie Scott to our emerging creative division. With over 12 years of brand building and graphic design experience, Katie has […]
Oh Boh! Response Labs Taps Brewer’s Hill for New Baltimore HQ
After an eight-year stretch at Baltimore’s Emerging Technology Center (ETC), we’ve moved! Response Labs’ expanding business through the pandemic months gave us the opportunity to grow our team remotely. We have people nestled across the country, but over half of our new “RLers” joined in the Baltimore-D.C. area. With our local additions mounting, the cozy […]
Response Labs Levels Up with Three Promotions
Response Labs, the Digital CRM and Loyalty Marketing Agency, recently announced three key promotions that create depth in its Digital Technology and Account Services teams. Stephen Cases, Toni Weaver and Christopher Kayser each take on elevated roles within the company.
Alex Kagwima Adds Spark to Client Services Team
“Alex has the perfect combination of experience, skill and spark,” remarked Jen Aldinger, Partner and Director of Client Service at Response Labs. “Our clients expect us to be a smart, trusted partner. With Alex on board, our team is better equipped to trailblaze on our clients’ behalf.” With stints at Under Armour, Money Map Press, […]
Bruce Norby Adds Depth to Response Labs’ Client Service Team
The newest addition to Response Labs is Bruce Norby, joining as Account Director on our Client Services team. Bruce’s experience in loyalty marketing spans two decades across numerous industries—travel and hospitality, financial services, health care, pharmaceutical, agriculture, tech services, and more. “Adding Bruce’s exceptional background to our team is fantastic,” remarked Jen Aldinger, Partner and Director […]
Response Labs’ Media Team Grows With Addition of Elizabeth Woods
With over nine years of marketing strategy, sales and media experience, Elizabeth “Liz” Woods joins Response Labs as Media Supervisor. “Her plethora of knowledge and competencies, along with her positive attitude, makes Liz an exceptional fit for our growing agency,” shared Media Director, Leigh Jacobs. “I’m thrilled to have Liz on our newly-established Media team!” Through […]