At Response Labs, our mission is to help our clients forge more meaningful relationships with their customers. But to bring our best work to market, we must first foster relationships with our clients. Trust, accountability, leadership, and service are the tenets we live by at Response Labs. These pillars are why our clients not only […]
New & Industrious D.C. Metro Area Office for RL Media Team
We recently opened a new satellite location in Arlington, Virginia, just across the Potomac River from Washington, D.C. Thanks to our real estate friends at Industrious, our Media Team now has a dedicated office with all the best technology hookups and amenities galore. The building itself is set in the bustling and beautiful Clarendon town […]
Katie Scott Amplifies Response Labs’ Creative Power⚡️
After an expansive search to find a Senior Digital Designer with the right mix of brains, talent and personality, Response Labs adds another creative pro to its fold. We’re excited to announce the addition of Katie Scott to our emerging creative division. With over 12 years of brand building and graphic design experience, Katie has […]
Oh Boh! Response Labs Taps Brewer’s Hill for New Baltimore HQ
After an eight-year stretch at Baltimore’s Emerging Technology Center (ETC), we’ve moved! Response Labs’ expanding business through the pandemic months gave us the opportunity to grow our team remotely. We have people nestled across the country, but over half of our new “RLers” joined in the Baltimore-D.C. area. With our local additions mounting, the cozy […]
Response Labs Levels Up with Three Promotions
Response Labs, the Digital CRM and Loyalty Marketing Agency, recently announced three key promotions that create depth in its Digital Technology and Account Services teams. Stephen Cases, Toni Weaver and Christopher Kayser each take on elevated roles within the company.
Alex Kagwima Adds Spark to Client Services Team
“Alex has the perfect combination of experience, skill and spark,” remarked Jen Aldinger, Partner and Director of Client Service at Response Labs. “Our clients expect us to be a smart, trusted partner. With Alex on board, our team is better equipped to trailblaze on our clients’ behalf.” With stints at Under Armour, Money Map Press, […]
Bruce Norby Adds Depth to Response Labs’ Client Service Team
The newest addition to Response Labs is Bruce Norby, joining as Account Director on our Client Services team. Bruce’s experience in loyalty marketing spans two decades across numerous industries—travel and hospitality, financial services, health care, pharmaceutical, agriculture, tech services, and more. “Adding Bruce’s exceptional background to our team is fantastic,” remarked Jen Aldinger, Partner and Director […]
Response Labs’ Media Team Grows With Addition of Elizabeth Woods
With over nine years of marketing strategy, sales and media experience, Elizabeth “Liz” Woods joins Response Labs as Media Supervisor. “Her plethora of knowledge and competencies, along with her positive attitude, makes Liz an exceptional fit for our growing agency,” shared Media Director, Leigh Jacobs. “I’m thrilled to have Liz on our newly-established Media team!” Through […]
Response Labs adds “Jersey Girls” Deana Fitzgerald and Toni Weaver
Continuing to grow, Response Labs’ Client Service team welcomes a pair of dynamic new account members, Deana Fitzgerald and Toni Weaver. “Adding these two is a huge gain,” said Jen Aldinger, Partner and Director of Client Service at Response Labs. “They both bring omni-channel experience for major retail brands, as well as processes and personality to […]
Stephen Cases Joins Response Labs
The addition of Stephen Cases, Senior Solutions Architect, bolsters Response Labs’ Production team. Stephen adds a wealth of knowledge in coding, Marketing Cloud, and software development that will aid in developing Marketing Cloud solutions for our clients. “This is another huge addition for Response Labs,” said Brian Langston, Co-Founder and CTO. “Stephen’s expertise and technical […]
