We are a team of curious and innovative problem solvers who are passionate about connecting people and brands through digital marketing.

Work. Life. Balanced.
Response Labs is a tight team of dedicated, digital marketing professionals in Baltimore and Seattle. We are passionate about CRM and loyalty marketing—especially email. We are straight-up nerds for data and analytics. We are curious about innovation and the future of our industry. And most important of all, we are made up of animal lovers and adventure seekers, proud parents and grill-masters, avid runners and devoted volunteers, anglers and musicians. Interested in joining Response Labs? We’re hiring →





































Our Awesome Team

Jen Aldinger
Director of Client Service

Ashley Brown
Account Executive

Stephen Cases
Senior Solutions Architect

Dan Dawes
Co-Founder & Chief Executive Officer

Deana Fitzgerald
Account Director

Amy Gosen
Office Manager

Tim Hart
Senior Email Developer

Leigh Jacobs
Media Director

Alex Kagwima
Senior Account Executive

Christopher Kayser
Solutions Architect

Brian E. Langston
Co-Founder & Chief Technology Officer

Andy Locke
Director of Strategy & Data

Nick Mello
Email Developer

Jason Miller
Creative Director

Bruce Norby
Account Director

Toni Weaver
Account Supervisor

Liz Woods
Media Supervisor

Lauren Yoffe
Associate Account Director

Careers at Response Labs
The team at Response Labs believe in a life well-balanced by the passion you have for your work and your interests outside of the office. We celebrate our teammates’ milestones in life and can’t wait to have more reasons to cheer on our team.
We are always on the lookout for talented people who share our passion, nerdom and curiosity for digital marketing, but also bring to our team a well-rounded life rich with experience outside the office. We’re a growing agency that likes to think big and has coast-to-coast coverage with offices in Baltimore, Maryland, and Seattle, Washington.
Why Response Labs?
Our mission at Response Labs is to help our Clients forge more meaningful relationships with their customers through digital marketing and data intelligence. The vision we lay out for our team is that all marketing experiences between brand and customer promote a healthy, mutually beneficial relationship. We sum this up in our company purpose—our north star—that guides everything we do: Make Every Message Matter™.
Benefits
- Blue Cross health with dental/vision insurance with employer contribution
- AFLAC short term disability available
- 401k plan with matching to 5%
- Annual performance bonus
- Quarterly performance award drawings
- Paid vacation and sick time
- Paid federal holidays
- Professional training and certification tracks
- Flex time from day-one and remote options
- Company events, happy hours, collaboration days, lunch and learns, and volunteer outings