Welcome the Newest Member of Our Team, Sakia! Sakia is a CRM strategist with 10+ years of success designing and implementing customer engagement strategies. She’s skilled in adapting to changing priorities, building strong relationships, and driving revenue growth through innovative solutions. Sakia will join our growing Data and Strategy team. As a Digital Strategist at […]
Back for More! Response Labs Regains a Creative Wiz
Re-introducing the newest member of our team, Katie Scott! With over a decade of creative experience, Katie re-joins Response Labs as our Art Director working cross-functionally with our marketing and data teams to deliver strategic, purposeful design. In her previous roles across various industries including multiple marketing agencies, sports organizations, OOH media, and nonprofits, Katie […]
The Rise of Gamification in Loyalty Marketing: Engaging Customers in a Digital Era
In today’s fast-paced, digitally driven world, businesses are constantly searching for innovative ways to engage and retain their customers. One such innovation that has gained significant traction in recent years is gamification. Gamification, the application of game-like elements in non-game contexts, has proven to be a powerful tool for loyalty marketing. In this blog post, […]
Five Ways Restaurants Can Leverage Back-to-School Marketing
As the summer winds down and the scent of fresh school supplies fills the air, it’s a clear sign that back-to-school season is upon us. For restaurant marketers, this bustling time presents a golden opportunity to connect with families, students, and educators looking for convenient and satisfying dining options. To ensure you make the most […]
Navigating the Digital Marketing Data Maze: Common Data Hygiene Problems
In the fast-paced world of digital marketing, data is your compass, guiding you toward informed decisions and successful strategies. However, just like a map riddled with confusing paths, unclean data can lead you astray, hindering your progress and muddling your insights. In this blog post, we’ll navigate through the terrain of common digital marketing data […]
Take it from Barbie: A Masterclass in Loyalty Marketing
Thanks to a strong performance at the box office and a juggernaut marketing strategy, Barbie is everywhere right now. The iconic, decades-old brand simultaneously reinvented itself with a 2023 blockbuster hit movie while building upon a loyal customer base and reputation. Of course, having a healthy marketing budget, say $150 million, also helps. Still, there […]
The Latest Data Privacy Policy Updates for Marketers
On January 1, 2023, Virginia’s Consumer Data Privacy Act (CDPA) went into effect. It joins California’s Consumer Privacy Act (CCPA) as the only state with such legislation. In this August 2023 round-up, we’ll cover a few updates since the CDPA went into effect, CDPA’s impact on marketers, and some key takeaways for handling and implementing […]
Key Data Metrics to Measure at Each Stage of the Marketing Funnel
In the world of digital marketing, data is an invaluable asset that provides insights into consumer behavior, helps optimize marketing strategies, and drives business growth. At each stage of the marketing funnel, different data metrics play a crucial role in understanding and measuring the effectiveness of your efforts. In this blog post, we will explore […]
Why you Should Invest More in Re-Engagement Marketing Tactics
When businesses focus on acquiring new customers, sometimes they end up overlooking the untapped potential of re-engaging with their existing customer base. Re-engagement marketing strategies offer a valuable and often underutilized opportunity to reignite customer interest, enhance brand loyalty, and drive growth. In this blog post, we will delve into the significance of re-engagement marketing […]
CDP vs. CRM for Enhancing Loyalty Marketing
Customer loyalty is a crucial factor for sustained success. Many organizations use Customer Data Platforms (CDPs) and Customer Relationship Management (CRM) systems to cultivate and retain loyal customers. Although both CDPs and CRMs play vital roles in managing customer data, they serve distinct purposes and offer unique capabilities. In this blog post, we will delve […]
