Andy Locke, Author at Response Labs

Welcome Our Newest Team Member, Lauren!

Please welcome our newest Account Supervisor, Lauren Yoffe, to the Response Labs team. In her role, she will manage client relationships, help drive and execute ideas and initiatives, and oversee […]

Client Service, Company News, Culture, Digital Marketing

Response Labs Presenting At Baltimore Innovation Celebration 2020

Baltimore Innovation Celebration 2020 is a one-day virtual conference focused on local companies & good news stories from the pandemic.

Company News, CRM Strategy, Events, Loyalty, Marketing, Salesforce Marketing Cloud

Reopened Restaurants: Target Customers First to DIne After Reopening

Increase Dining Frequency During COVID-19 With This Customer Insight

How soon a customer dines at your restaurant after it reopens may indicate when they’ll dine again–here’s how to use that data to get them to return to you.

Casual Dining, CRM Strategy, Data, QSR and Fast Casual

Make Every Message Matter with Response Labs - A Digital CRM Marketing Agency

[Newsletter] Into The Unknown: Planning For The Months Ahead

Our newsletter from June 2020 highlights planning for the unknown & the value of marketers to lead the way. Plus, 4 keys to restaurant marketing & CCPA.

Casual Dining, Client Service, Company News, CRM Strategy, Email, Email Newsletter, Grocery, Loyalty, Marketing, Millennials, QSR and Fast Casual, Salesforce, Salesforce Marketing Cloud

How We Managed COVID-19 Emails For Grocery Stores

Learn how our team quickly adjusted our processes to meet our grocer client’s demands as demand for their services suddenly skyrocketed.

Client Service, Email

[Newsletter] Email In The Time of COVID-19, QSR/FSR Customer Survey, New Skills

The Response Labs team is adjusting to the “new normal” a little more each day. Our team has used this time at home to develop new life skills, but none as impressive as one Client supporting the manufacturing of PPEs. Read about that and more in this month’s newsletter.