For the past two years, thanks in part to the generous sponsorship of Response Labs, I’ve been fortunate enough to participate in the Kinetic sculpture race alongside a group of friends. This experience has taught me several lessons that extend beyond the 15-mile racecourse in Baltimore. What the Heck is The Kinetic Sculpture Race? If […]
Email (Still) Isn’t Dead
This April, my colleague and I had the distinct pleasure of attending UNSPAM 2025, a gathering of about 300 email professionals across varying industries, in Response Lab’s headquarters city, Baltimore. The conference spanned two days and the topics ranged from challenges with email localization, to how to better integrate email accessibility into your designs. The […]
Reacting to Yahoo and Gmail’s Recent Email Deliverability Changes
Recently, our colleagues at Litmus outlined some new email deliverability rules from Gmail and Yahoo. We know these updates have a direct impact on how we and our clients can communicate with their email subscribers, so we sat down with our Senior Email Developer, Tim Hart, and Senior Solutions Architect, Jeffrey Rudolf, to get their […]
Perfect Your Email Signup Form With These Best Practices
Email signups are a mainstay of any business. It means that businesses can reach their customers on a 1-1 basis because they have their email address. Optimizing your signup form strategy will help grow your subscribership and business. A good signup form can also help boost the segmenting/marketability of that subscribership by gently encouraging self-identification, […]
Four Reasons to Use Double Opt-in Permissions in Email Marketing Campaigns
In a time of increased focus on data permission, privacy, and security, using double opt-in permission shows your customers that you respect the information you’re receiving. There are many benefits to double opt-in permission, including increased marketing effectiveness, improved deliverability, and data management. When working with clients on their email marketing strategies, this is often […]
March Basketball Madness Challenge
To tip-off the 2023 Men’s College Basketball Championship Tournaments, we’re having a friendly, little competition of our own. There are two ways to play. First up is our 3-Point Contest—just make three predictions to compete. Second, for serious college basketball fans like us, we’re running a free Tournament Bracket. You can enter both or just […]
Undervalued Best Practices That Increase Email Marketing Effectiveness
Ray Tomlinson is widely credited with sending the very first email (albeit, to himself) in 1971. Electronic messaging has come a long way and revolutionized how we communicate. Forty years later, hundreds of billions of emails are sent every day and email is one of the top tools in the digital marketer’s toolkit. However, not […]
Using Advanced Email Interactivity To Enhance Customer Experience
Email officially turns 40 years old in 2021. For me, the perfect way to celebrate is with a discussion about how to enhance your customer’s email experience using Advanced Email Interactivity. What is Advanced Email Interactivity? A developer uses Advanced Email Interactivity (AEI) when incorporating HTML and advanced CSS techniques to enhance basic email interactivity […]
Dark Mode and Email: Ensuring Optimal Customer Experience
Ever since Twitter launched it’s “dark mode thematic interface” in 2016, “dark mode”, the inverted color palette, has grown from an option for a single website into a full operating system interface experience. It’s now available from all the major operating system developers – Apple, Windows and Google (Android) – across myriad devices from phones, […]
Email Coding Tips: Microsoft Outlook, Fallback Images and More
Response Labs email pro shares email coding tips for Microsoft Outlook, using fallback images and more to get as pixel perfect as possible.
