Email signups are a mainstay of any business. It means that businesses can reach their customers on a 1-1 basis because they have their email address. Optimizing your signup form strategy will help grow your subscribership and business. A good signup form can also help boost the segmenting/marketability of that subscribership by gently encouraging self-identification, […]
Back for More! Response Labs Regains a Creative Wiz
Re-introducing the newest member of our team, Katie Scott! With over a decade of creative experience, Katie re-joins Response Labs as our Art Director working cross-functionally with our marketing and data teams to deliver strategic, purposeful design. In her previous roles across various industries including multiple marketing agencies, sports organizations, OOH media, and nonprofits, Katie […]
The Rise of Gamification in Loyalty Marketing: Engaging Customers in a Digital Era
In today’s fast-paced, digitally driven world, businesses are constantly searching for innovative ways to engage and retain their customers. One such innovation that has gained significant traction in recent years is gamification. Gamification, the application of game-like elements in non-game contexts, has proven to be a powerful tool for loyalty marketing. In this blog post, […]
The Latest Data Privacy Policy Updates for Marketers
On January 1, 2023, Virginia’s Consumer Data Privacy Act (CDPA) went into effect. It joins California’s Consumer Privacy Act (CCPA) as the only state with such legislation. In this August 2023 round-up, we’ll cover a few updates since the CDPA went into effect, CDPA’s impact on marketers, and some key takeaways for handling and implementing […]
Key Data Metrics to Measure at Each Stage of the Marketing Funnel
In the world of digital marketing, data is an invaluable asset that provides insights into consumer behavior, helps optimize marketing strategies, and drives business growth. At each stage of the marketing funnel, different data metrics play a crucial role in understanding and measuring the effectiveness of your efforts. In this blog post, we will explore […]
Why you Should Invest More in Re-Engagement Marketing Tactics
When businesses focus on acquiring new customers, sometimes they end up overlooking the untapped potential of re-engaging with their existing customer base. Re-engagement marketing strategies offer a valuable and often underutilized opportunity to reignite customer interest, enhance brand loyalty, and drive growth. In this blog post, we will delve into the significance of re-engagement marketing […]
CDP vs. CRM for Enhancing Loyalty Marketing
Customer loyalty is a crucial factor for sustained success. Many organizations use Customer Data Platforms (CDPs) and Customer Relationship Management (CRM) systems to cultivate and retain loyal customers. Although both CDPs and CRMs play vital roles in managing customer data, they serve distinct purposes and offer unique capabilities. In this blog post, we will delve […]
How to Measure Customer Loyalty
In today’s competitive business landscape, customer loyalty plays a pivotal role in the success and growth of any company. To thrive, businesses must understand their customers’ loyalty levels and find ways to enhance them. In this article, we will explore three key metrics: Net Promoter Score (NPS), customer retention rate, and customer lifetime value (CLV), […]
Everything You Need to Know About Gmail’s Blue “Verified”Checkmarks
In May 2023, Google announced that they will continue building out security features in Gmail with the release of a blue checkmark icon next to verified senders. Here’s a full rundown of what it means and why email marketers should pay attention. What do the checkmarks mean? Similar to the blue checkmarks associated with users […]
Using Customer Personas to Build Better and More Efficient Marketing Campaigns
Customer personas are data and research-informed representations of a business’ top or ideal customers. Personas are crucial tools for marketers, as they both drive and inform strategy. At Response Labs, we take a unique approach with each of our clients to help them understand their ideal customers, leverage data to build effective personas and execute […]
